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Aims to describe the change in bed day usage of patients referred to an assertive outreach team. The setting is an outer borough of London. Describes the method as a retrospective longitudinal study in a group of 62 patients, examining their bed day usage before and after they were referred to the assertive outreach team. States the results and clinical implications as in‐patient bed day utilisation, a useful marker of service utilisation, was reduced significantly for patients following referral to the assertive outreach team. Provides a benchmark for newly established assertive outreach teams, which can be used to compare and evaluate the performance of other such services.